FAQ
Where are you based, and do you ship internationally?
mist&mellow is an Australian-based small business, and we currently ship within Australia and more! Free shipping on all orders, with tracking sent to your email once it's on its way.
How long does shipping take?
Orders are processed within 1–3 business days and ship free, with tracking sent to your email.
What do you sell?
mist&mellow creates calming home essentials — starting with our signature Rain Cloud Diffuser, with essential oils, candles, and sleep accessories joining the collection soon!
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website.
How do I contact you?
Email us anytime at support@mistandmellow.store — we typically respond within 24 hours.